FAQS
Orders & Payment
How do I proceed through the check out process?
Once you have finished adding items to your Shopping cart, simply click the “Check Out” button on the Shopping cart page and we will guide you through the check out process. Click here for detailed shopping process.
How do I apply a promotional code to my order?
There will be a section labeled “Discount” Enter your code there, and click “Apply”. You will see the change this made to your order reflected on the next page.
Will i receive any order confirmation after placing an order?
An order confirmation with order summary will be sent to you through email right after you have placed your order.
What are the payment methods available?
- Credit Card (Mastercard, VISA, AMEX, JCB)
- Paypal Account
COD (CASH ON DELIVERY) - Applicable for the following scenario;
- You will visit our office and pick up your order.
- Your delivery address is in Metro Manila.
- Bank deposit though BPI, BDO.
- Cebuanna, Palawan, LBC
- Other Money Remittance Centers.
Please only pay to our company account for bank deposit which is;
Competitive Card Solutions Phils. Inc.
And to this Person for LBC, Cebuanna, Palawan and other Remittance center;
Jorge A. Opena
What is COD
COD stands for Cash on Delivery. This is a payment method offered by us that gives you the opportunity to pay for the item/s you have ordered only when it gets delivered. This is only available for Metro Manila Area for now. We highly recommend that the exact change is prepared for your convenience as our delivery agents may not have that much change on hand.
Which credit cards are accepted for payment?
We accept all major international and local credit and debit cards that are supported by VISA, Mastercard, JCB or AMEX.
Your card details will be protected using industry-leading encryption standards.
Why am I not able to make a payment with my Paypal account?
We encourage you to use a Philippine Paypal account when making a purchase through Paypal on our website.
While most international Paypal accounts are accepted by Paypal Philippines, you might encounter issues from some restricted country accounts.
Shipping & Delivery
Do you delivery during weekend and holidays?
Your orders may be delivered on a weekend or a holiday depending on our courier's availability. You will be notified should your order be delivered outside of business days.
I need my order now, can speed up the delivery?
Although we currently do not have an option for express delivery, we always ensure that your orders are delivered within the promised delivery timeframe. You can pick up the items in our corporate office.
How can I know the exact date and time of delivery?
Our courier service is unable to provide the exact date and time of delivery however we can assure you that your order will be delivered within our promised delivery time frame.
What if I am not at home when the package arrives?
You will need to sign a letter of authorization as a confirmation and indicate a second party at the point of purchase to identify the person.
What courier do you use for shipping?
We use LBC mostly for areas outside metro manila.
We use Grab mostly for areas with in metro manila.